When you see this error, it means that your password could not be decrypted successfully.Reasons of this error
- You have entered an incorrect password or PIN unlock code when trying to decrypt your vault.
- The device where the vault was stored has been lost or stolen and cannot be recovered by Bitwarden nor its recovery agent (e.g., the Bitwarden mobile app). If this is the case, please contact support at [support@bitwarden.com].
Bitwarden error cannot decrypt
Bitwarden is not able to decrypt your files if they are encrypted with a strong encryption method (such as AES-128). This is because Bitwarden cannot access the key used to encrypt your files, and therefore cannot decrypt them.
If you are using a weaker encryption method (such as DES), then it may be possible for Bitwarden to decrypt your files — but this will depend on how much data needs to be decrypted.
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The Bitwarden application cannot decrypt your data. This means that any files or folders you have saved in the cloud are inaccessible to you until the encryption key is recovered.
If this error find, please use these steps to fix it:
1) Restart your computer and check that Bitwarden works correctly on an unencrypted drive (e.g., an external hard drive). 2) Install Bitwarden on another computer and run it there without any encryption at all (i.e., no password required at all). 3) After verifying that Bitwarden works correctly without any encryption, copy over some of your most important files using regular file transfer methods such as Dropbox or Google Drive 4) Once this process has been completed successfully a few times, encrypt those same files again with BitWarden’s built-in encryption feature.
The error cannot decrypt means that your computer or mobile device is not able to decrypt the Bitwarden vault files.
This can be caused by several different reasons, including:
- Your hard drive does not have enough space for Bitwarden’s vault files. The recommended minimum size is 50 GBs and we recommend using an SSD drive if possible. However, this depends on how much data you want to store in Bitwarden (for example: a backup). You can check how much space is available on your hard drive under ‘Drive Properties’. Note: If you are using an SSD drive then make sure that it has been properly formatted with NTFS or exFAT filesystems as these allow faster read/write speeds than.
import your data from another password manager
The Bitwarden error cannot decrypt occurs when you try to import your data from another password manager or file storage service. Bitwarden supports importing from many popular services like LastPass, 1Password, and Dashlane. You can also import files directly from your computer or smartphone without using a third-party service.
If you’re having trouble importing your data into Bitwarden, here are some common reasons why: \n \n1) The password was exported incorrectly (for example no salt).\n2) The file format is not supported by Bitwarden (e.g., PNGs).\n3) There were errors during the encryption process that corrupted the file’s contents (e.g.,
Bitwarden error can’t decrypt
The Bitwarden error cannot decrypt occurs when you try to access your password manager and receive an error message saying that it cannot decrypt the data. This is usually caused by a misconfiguration of bitwarden’s settings or an internet connection issue.
To resolve this issue, make sure that:
The Bitwarden default encryption uses AES-256 with a key generated using Bcrypt. The encryption is performed by the browser, which means that there are no passwords stored anywhere on your device. This makes it very hard for anyone to break into your account unless they have access to your device (and therefore access to the key).
Please note that this article applies only if you are using a desktop or mobile web browser as well as an Android or iOS device. If you are using Bitwarden through our extensions (e.g., Chrome), then please see our FAQ on how to decrypt your files after recovery from.
Bitwarden error cannot decrypt
When trying to login or decrypt files, you may get the following error: “Cannot decrypt file”. This means that Bitwarden cannot recover the key used in encryption.
The reasons for error:
Bitwarden has not been able to find your recovery code. This could be because it was never entered into the application (see above), or because it was entered incorrectly (e.g., bad numbers). The recovery code may have been changed by an attacker who gained access to your account through social engineering or phishing attempts. In this case, they may have changed or deleted the recovery code from their copy of Bitwarden so that it no longer matches yours. If this happens and you still have access to your original copy then there is nothing we can do about it except provide support for restoring files from their backup locations.(See below) You have lost access to your device completely, e.g, due to theft/loss/damage, etc.
Bitwarden error: cannot decrypt
If you get an error message that says “cannot decrypt” or similar, this means that your password is wrong. You can try entering the same password again, but if it still doesn’t work then something else may be wrong with your account. The most common reason for this type of problem is that someone else has changed your password without telling you (or because they don’t know). If this happens, we recommend changing your Bitwarden settings so that only YOU can access them (more on this below).
In addition to being unable to decrypt a vault due to an incorrect password, there are two other reasons why it might not be able to be decrypted at all: 1) Your master key was lost or destroyed, OR 2) Someone else stole/confiscated it from you and they’re using it themselves elsewhere in their life/career/job, etc.
